Telecom Project Coordinator, Orlando Florida

2. Coordinates with the customer, equipment vendor, systems integrator, translations, data group, field, provisioning, sales engineering, ILEC/CLEC to ensure the customer’s service is cut over efficiently, in a timely manner, with zero to minimal interruption to customer’s service.

3. Works with appropriate departments and staff to coordinate the activity of every job through each stage of order.

4. Continuously monitors progress of job, including tasks and investigates any deviations from schedule. Keeps all appropriate personnel apprised of status of job, shifts in priorities, existing or perceived problems; deviations from schedule.
5. Identify, suggest and implement corrective actions to improve quality of coordination process with management involvement.

6. Adhere to tasks guidelines set by Management.

Minimum Requirements: (Not Editable) Essential Job Requirements:

EDUCATION High School Diploma/GED

EXPERIENCE
Minimum 1 year telecom experience preferred.
Minimum 1 year customer service skills or project coordination skills preferred.

REQUIRED SKILLS Strong organizations skills.
Ability to multi-task.
Basic computer experience.
Ability to learn new processes quickly.
Clear and effective verbal communications skills.
Must be able to handle irate customers in a calm, professional manner.

REQUIRED SKILLS Ability to make decisions with assistance from Supervisor or Manager.
Flexibility in assignments and delegation of tasks as assigned by Project Coordination Manager. Microsoft Excel.
Must be flexible to work over-time and weekends.
Ability to prioritize multiple tasks.

PREFERRED SKILLS Project Coordination/Customer Service skills preferred. Clear and effective written communications skills preferred. Basic technical knowledge.

*Ability to speak SPANISH a buge plus.

PHYSICAL REQUIREMENTS Reading orders, writing, typing, talking on phone.

Physical Requirements: (Not Editable)
Education & Experience: (Not Editable) High School diploma or equivalent and 4+ years experience with 3+ years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.